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Frontline Manager Leadership Essentials

Build critical leadership and management skills in just 12 weeks with personalized one-on-one leadership coaching and high-touch, best-in-class support.

Course Description
This fully online, non-credit professional development course is designed for aspiring and new managers who want to strengthen their leadership capabilities. Through four focused modules, you’ll learn how to:

• Identify and develop your personal leadership style
• Communicate effectively across oral, written, and digital channels
• Coach and motivate employees
• Transition successfully from peer to manager
• Build and lead high-performing, inclusive teams

Alongside course instruction, you’ll meet with a dedicated faculty coach in bi-weekly, one-on-one coaching sessions to apply what you’re learning and create an actionable personal leadership development plan. After the course ends, you’ll also have the option to continue with three additional one-hour coaching sessions over eight weeks.

Course Delivery: Online
Cost: $2700

Learning Outcomes
Through interactive modules, personalized coaching, and real-world application, you’ll build the core leadership and management skills needed to thrive as a frontline manager. By the end of this leadership program, you’ll be able to:

• Use self-awareness, reflective practice, and emotional intelligence in your management approach
• Communicate confidently across diverse teams and workplace situations
• Develop individuals and teams using proven leadership best practice
• Apply customer service principles to strengthen organizational performance
• Foster a culture of continuous improvement, inclusion, and collaboration

Important Dates

• Enrollment Deadline: March 30, 2026
• Course Start and End Dates: April 6 – June 26, 2026
• Last Day for Full Course Refund: April 13, 2026
• Certificate of Completion Delivery: July 10, 2026

Course Completion
Upon successfully completing the course, you will be awarded a non-credit Certificate of Completion in Frontline Manager Leadership Essentials from the University of the Denver.